E-ticketing is familiar to our ears. What exactly is e-ticketing? How influential is our business if you use e-ticketing?
E-ticketing is an electronic ticket that has been based on a database, so all ticket data will still be stored even though it is physically lost or tucked. This is certainly very easy for users, both those who sell or those who buy tickets. Because buyers no longer need to buy tickets and have to reach into their pockets to buy back tickets that are damaged or lost. As for the seller, it will be easier to verify the ticket if there is a complaint.
If our business is engaged in travel, of course e-ticketing is a basic requirement. In this digital era, people have started to leave paper (papper loss) in running their business. Apart from the reasons for protecting the earth, e-ticketing is a technology that has proven to provide many benefits to its users. Starting from booking tickets that can be done online without having to come directly to the place to the evidence that can be stored on various devices so that it is not easily lost or damaged. If the forced file is deleted from the device, the user can download it again through the application history.
What if a customer wants to cancel a ticket that has been booked? Now some cases of ticket cancellations or better known as ticket voids, can also be done independently by the user through the application. Ticket cancellation can be done if the previous process there is an error in data input such as personal identity for example. The goal is to avoid obstacles when checking in.
Can we do a refund? For refund policies or refunds that have been paid for tickets depending on each company.
What about discounts? Now this is the same as a refund, the discounted price will be adjusted to the relevant company. Each company has a policy, for that the provision of discounts, promos, packages, and so forth will be different between companies one another.
Now that's a few glimpses of e-ticketing that can be taken into consideration by your travel business in the millennial era. Interested in using e-ticketing to support business? You can try one of the products from PT Gitsolution, namely GITS SMART eTICKETING. Want to know what features are in GITS SMART eTICKETING? Also read the link
